# Privacy Policy for Bergheim Plumbing, Spring Branch TX

> How Bergheim Plumbing handles what you send on the contact form and what this website records: analytics, error reports, cookies, and the choices you have.

## Privacy Policy

What this site collects, why, and what you can do about it.

Last updated October 5, 2026

## Who We Are

This website belongs to Bergheim Plumbing, a plumbing company at 29125 TX-46, Spring Branch, TX 78070. When this page says "we" or "us", it means Bergheim Plumbing. You can reach us at 210-264-1432 or by mail at the address above.

## The Short Version

If you send the form, we get what you typed and use it to call you back about the job. Everything else is website statistics that tell us which pages people read and whether the site works. We do not sell your name, phone number or email to anyone, and we do not share them with other plumbers.

## What the Contact Form Collects

The form asks for your name, your phone number, your email if you choose to give it, your town, and a description of the problem. When you press Send, those details go to a small form service on Cloudflare, which sends them to our shop inbox as an email through Postmark, an email delivery service. Your email address, if you gave one, is set as the reply address so we can answer you directly.

We use what you send to call or email you back, to quote the job, and to keep a record of the work. We keep form emails in our inbox for as long as we need them for the job and our business records.

## What Gets Collected Automatically

Like most websites, this one records some things automatically when you visit: the pages you looked at, how you got here, the kind of device and browser you used, a rough location based on your internet address, and how long you stayed. We use these tools to do that:

- Google Analytics , to count visits and see which pages people read.
- Google Tag Manager , which loads the other tools on this list.
- PostHog , product analytics. It records how visitors move through the site, including session data such as clicks, scrolls and page views, so we can see where a page is confusing or broken.
- Sentry , error monitoring. If a page breaks in your browser, Sentry sends us a report of the error and the browser and device it happened on, so we can fix it.
- Google Search Console , which tells us how the site shows up in Google search. It reports on search results, not on you as a person.

## Cookies

Cookies are small files a website stores in your browser. This site and the tools above use cookies to tell a new visit from a returning one, to measure traffic, and to keep analytics sessions together. You can block or delete cookies in your browser settings. The site still works without them, and the phone number works no matter what.

## Advertising

We may add advertising tools later, such as the Meta (Facebook) pixel or Google Ads tags, to measure whether our ads bring in calls. If we do, they may use cookies to see whether someone who saw an ad later visited the site. We will update this page when we add one.

## Who Else Handles Your Information

The companies above process information for us to run the site: Google, PostHog, Sentry, Cloudflare, Postmark, and Vercel, which hosts the website. We do not sell what you send us on the form. We may share it if the law requires it, or to protect our business or someone's safety.

## Your Choices

You can ask us what we have from you, and ask us to correct or delete it. We will do what we can, unless the law or our business records require us to keep it. Call 210-264-1432, send it through our [contact page](https://bergheimplumber.com/contact/), or write to us at the address above. You can also turn off cookies in your browser or use a browser extension that blocks analytics.

## Children

This site is for homeowners and businesses. We do not knowingly collect information from children under 13.

## Texas Law

Bergheim Plumbing is a Texas business, and this policy is governed by the laws of the State of Texas.

## Changes to This Policy

If we change what we collect or how we use it, we will update this page and the date at the top. The rules for using the site itself are in our [terms of use](https://bergheimplumber.com/terms/).

Canonical: https://bergheimplumber.com/privacy-policy/