# Plumbers in New Braunfels | Hard Water | Bergheim Plumbing > Plumbers in New Braunfels TX for water heaters, softeners, leaks and drains, on NBU water or septic. 43 minutes down Highway 46. No charge to come out. ## Plumbers in New Braunfels Plumbers in New Braunfels for water heaters, softeners, leaks and drains, from Gruene down to Main Plaza. The truck comes east on Highway 46 from our shop in Spring Branch. No charge to come out to New Braunfels. You owe nothing for the visit and pay only for work you say yes to. New Braunfels in Four Lines Highway 46 East Main Plaza in New Braunfels is 29.3 miles from our shop, and 26.9 of those miles are Highway 46. Plan on about 43 minutes. Your Tap Water Most New Braunfels tap water comes from the Guadalupe River through the Gruene Road plant. The rest is Edwards and Trinity groundwater, and it runs hard. Sewer or Septic NBU sewers most of New Braunfels. Past its service area a house drains to septic, so tell us which one you have when you call. The First Visit Coming out to New Braunfels costs you nothing. You see the problem and the price, then you decide. > The Guadalupe and the Aquifer ## What Plumbers in New Braunfels Deal With First > Plumbers in New Braunfels start with the water. Most of the city's tap water is treated at the Gruene Road Surface Water Treatment Plant off the Guadalupe River, and the rest comes up as groundwater from the Edwards and Trinity aquifers. New Braunfels Utilities says that groundwater carries calcium and magnesium, and it is why heaters, dishwashers and washing machines here build scale. Bergheim Plumbing drives in from Spring Branch on Highway 46 to fix all of it. > Toward the edges of town the plumbing changes. NBU runs sewer to most of New Braunfels, but a house outside its service area drains to a septic system permitted by the county or the city Health Department. That matters when a drain runs slow, because the answer on a sewer line and the answer on a septic line are different jobs. Tell us sewer or septic when you call, and whether the house already has a water softener like the one in this picture. > What We Fix Here ## New Braunfels Plumbing Jobs We Take On > Every service we run makes the drive east to New Braunfels. Tap the one that sounds like your problem. ### Hot Water and Hard Water > [Water heater repair and replacement](https://bergheimplumber.com/services/water-heater-repair-installation-services/). The groundwater in the New Braunfels supply leaves calcium and magnesium in the tank, and that scale is what shortens a heater's life. We flush it, fix it or replace it, tank or tankless, and you have the price before we start. > [Water softener installation and service](https://bergheimplumber.com/services/water-softener-installation-services/). NBU itself says the groundwater in New Braunfels runs hard. A softener sized to your house takes that load off the heater and the fixtures, and we keep the one you already own working. ### Leaks and Slow Drains > [General plumbing repairs](https://bergheimplumber.com/services/general-plumbing-repair-services/). A dripping supply line, a toilet that runs all night, a leak under the kitchen sink or an NBU bill that jumped for no reason. In a New Braunfels house we find where the water is going before we tell you what it takes. > [Hydro jetting](https://bergheimplumber.com/services/hydrojet-services/). A line packed with grease or roots that a snake only pokes a hole through. Our own jetting machine scours the pipe wall clean, and on a New Braunfels house on NBU sewer it runs from the cleanout to the main. ### Fixtures and Remodels > [Faucet repair and replacement](https://bergheimplumber.com/services/water-faucet-repair-services/). Hard water crusts aerators and wears out cartridges, so a New Braunfels faucet often drips or loses pressure sooner than it should. We clean it, rebuild it or swap in a new one. > [Bathroom remodels and repipes](https://bergheimplumber.com/services/renovation-services/). New plumbing behind a remodel, and full repipes when the old lines in a New Braunfels house have had enough. The Engel family has done this work since 1998. Phone to Driveway ## How a New Braunfels Service Call Goes The same three steps whether the house is up in Gruene or south of downtown. 1. Tell Us the Street Call the shop with the problem and the street. David reads every call and email himself, and he will tell you when the truck can get to New Braunfels. 2. East on Highway 46 The drive is 29.3 miles from the shop to Main Plaza, nearly all of it on Highway 46. It takes about 43 minutes, and the drive is on us. 3. You Approve the Price We find the problem, show it to you and price it. You pay only for work you approve, and saying no costs you nothing. > Out From Main Plaza ## New Braunfels, Gruene to Landa Park > New Braunfels was founded in 1845, when Nicolaus Zink led German settlers up the Guadalupe River, and the town grew up on the water power of Comal Springs. Downtown still turns on Main Plaza. Gruene began three miles north at a river crossing and sits inside the city limits now. > A house near the plaza and a house out past the edge of town get the same truck and the same deal: no charge to come out, and a price before any work. The miles above are measured from Main Plaza. Give us the street when you call, and we will give you an honest time for it. From the shop, add the 43 minutes it takes to reach the plaza. ### Main Plaza and the Courthouse > Main Plaza is at 500 Main Plaza, beside the Comal County Courthouse. City Hall is 1.3 miles away and the Faust Street Bridge 1.9 miles. Source: City of New Braunfels, OpenStreetMap, OSRM ### North Up Gruene Road > Gruene Hall is 3.3 miles from Main Plaza, about nine minutes. The whole town of Gruene is listed on the National Register of Historic Places. Source: Handbook of Texas Online, OpenStreetMap, OSRM ### Landa Park Side > Landa Park is 1.0 mile from Main Plaza, and Schlitterbahn is 1.4 miles, both a few minutes west of the plaza. Source: OpenStreetMap, OSRM On the Record ## New Braunfels Facts, With Sources Three facts from the public record, each with its source. The water ones matter most to a plumber: NBU has pumped from the Edwards Aquifer since 1959. ### Where Two Rivers Meet > New Braunfels, the county seat of Comal County, sits at the confluence of the Guadalupe and Comal rivers where Interstate 35 meets Farm Road 725, about thirty miles northeast of San Antonio. Source: Handbook of Texas Online ### On the Edwards Since 1959 > New Braunfels Utilities began providing water service from the Edwards Aquifer in 1959, the aquifer that also feeds Comal Springs. Source: New Braunfels Utilities ### Seven Sources Today > New Braunfels city water today draws on seven sources totaling 54,575 acre-feet a year, not the Edwards Aquifer alone. Source: New Braunfels Utilities > Family-Owned Since 1998 ## Who Answers When New Braunfels Calls > New Braunfels calls ring at the shop on Highway 46, 43 minutes up the road. > “We are in the Hill Country, sat between San Antonio, New Braunfels, Boerne and Kerrville,” David says. ### Family-Owned Since 1998 > Started by David Engel. His son Colton works the trucks with him. ### Texas Master Plumber > License M-36766, lettered on the hood of the truck. ### Insured > A mistake on your property is covered by our insurance, not yours. ### No Charge to Come Out > You pay for work you approve, not for the truck showing up. No charge to come out and nothing owed for the visit. You pay only for the work you approve. > Straight Answers ## New Braunfels Plumbing Questions **Where Does New Braunfels Tap Water Come From?** Mostly from the Guadalupe River, treated at the Gruene Road plant. The rest is Edwards and Trinity groundwater. If your house runs on a private well instead, tell us when you call. **Why Does My New Braunfels Water Heater Fill With Scale?** The groundwater in the city's supply carries calcium and magnesium, and heat drops it out as scale inside the tank. A yearly flush slows it down, and a water softener stops most of it. A heater that is already failing is a water heater job we price before we start. **My House Is on Septic Outside NBU Sewer. Can You Help?** Yes, with the plumbing inside the house: slow drains, leaks, heaters and fixtures. If a slow drain turns out to be the septic system itself, we will tell you so, and that part goes to a septic company. **How Soon Can a Truck Reach New Braunfels?** The drive from the shop to Main Plaza is about 43 minutes. You get an honest arrival time for your street, and if water is on the floor, we tell you what to shut off while we drive. **Do You Work on Homes in Gruene?** Yes. Gruene is inside the New Braunfels city limits, about nine minutes north of Main Plaza, and a house there gets the same price-first rule as anywhere else. **What Does It Cost to Have You Look?** Nothing. There is no charge to come out to New Braunfels. We find the problem and give you a price, and you pay only if you approve the work. > [View All FAQs](https://bergheimplumber.com/faq/) > Pick a Service ## Service Pages for New Braunfels Homes > Each card opens the full page on that job. > Fifty Miles in Every Direction ## Where We Work > New Braunfels is the east end of our map, straight out Highway 46 from the shop. Bulverde and Spring Branch sit between here and there, and Boerne and Kerrville are the other way, up toward the hills. Water heaters, softeners, leaks and drains for New Braunfels homes, on NBU water or a septic line. 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